Privacy Policy

Master G Organics ("we", "us", "our"), operated by Master G Alliance Private Limited, respects your privacy. This policy explains what information we collect when you visit or shop on mastergorganics.com, how we use it, and the choices you have.

1. Information We Collect

• Account & Order Information: name, email, phone number, shipping/billing address, and order history.
• Payment Information: processed securely by our third-party payment gateway — we do not store your full card or UPI details on our servers.
• Contact Form Submissions: name, email, phone, and message content, plus any file you choose to attach.
• Usage Data: pages visited, browser/device type, and general location, collected automatically via cookies and standard web analytics.

2. How We Use Your Information

• To process and deliver your orders, and communicate order/shipping updates.
• To respond to enquiries submitted via our contact form, WhatsApp, or email.
• To improve our website, products, and customer experience.
• To send you updates about new products or offers, only if you've opted in (e.g. via our newsletter signup) — you can unsubscribe at any time.
• To comply with legal, tax, and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. We share data only with:

• Shipping/courier partners, to deliver your order.
• Payment gateway providers, to process your payment securely.
• Service providers who help us run the website (hosting, email delivery, analytics) — bound by confidentiality obligations.
• Legal authorities, if required by law.

4. Cookies

We use cookies to keep your cart working, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features (like the shopping cart) may not work correctly without them.

5. Data Security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You can request access to, correction of, or deletion of your personal data held by us, by contacting us using the details below. We will respond within a reasonable timeframe in accordance with applicable law.

7. Contact Us

For any privacy-related questions or requests, please reach out: